Pritam DuttaGeneral Manager, Consumer & Employee Technology
As one of the largest consumer goods organisation, Unilever sits on large data lakes which can be transformed into valuable insights through the effective use of different AI applications. This can not only generate valuable insights into customer needs, but can also empower employees to provide improved customer service and keep engagement levels high. This information can also aid in improving operational efficiency across the organisation.
- Utilising machine learning and predictive analytics to generate valuable insights
- Designing a clear data strategy for effective digital transformation
- Empowering employees with relevant and critical insights to make informed decisions